Privacy Policy

1. Introduction

Spectra Nexus Systems ("we", "our") is committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect:

• Contact information (name, email, phone, business name)
• Service usage data (to improve our products)
• Communication data processed by our AI tools (with your consent)
• Billing information (processed securely via Stripe)

3. How We Use Your Information

• Provide and improve our Services
• Contact you about your account or subscription
• Comply with Canadian legal obligations
• Analyze usage to improve user experience

4. Data Residency

We strive to store Canadian client data within Canada where possible. Trusted third-party providers we use (such as GoHighLevel) process data in accordance with recognized security standards.

5. PIPEDA Compliance

Under PIPEDA, you have the right to:

• Access your personal information we hold
• Correct inaccurate information
• Withdraw consent to data processing
• File a complaint with the Office of the Privacy Commissioner of Canada

6. Security

We use industry-standard security measures to protect your information, including SSL/TLS encryption and strict access controls. However, no method of transmission over the Internet is completely secure.

7. Privacy Contact

To exercise your rights under PIPEDA or for any privacy questions, please contact our Privacy Officer: